Nowadays events, both sporting and of any kind, have a common main objective to make attendees as comfortable as possible and enjoy the event in a big way. No event can be held if people do not attend and ensuring their experience is what increases success.
Achieving the complete satisfaction of the attendees who attend the sporting event will ensure that they return in subsequent editions without thinking twice, it will even encourage their close circle to go because of how much fun they had. You will get a larger audience and beneficial indirect advertising will be established. If the user experience is not made a priority, the attendee will not return and the event will not achieve the success and relevance that is sought.
In the middle of the century of digitalization, technology is the best ally to improve the user experience and will benefit the connection and participation of the fan. Due to the importance of taking this attitude, at IDSports, we offer you a couple of tips to take the user experience to the next level.
Cashless payment
Technology and innovative processes have become essential when it comes to helping increase the user experience. Thanks to it, and in this case to cashless payment, you can make all purchases within the sports venue in a quick, easy, simple, and, of course, innovative way. Cashless technology ensures that you elevate your event to the next level, achieving greater billing, real-time information and of course enhancing the user experience.
Why does it help so much to improve fan comfort? Thanks to this system you will avoid long queues at the bars or any point of purchase within the premises. You will only need a bracelet or accreditation to pay, forgetting about cash or a card, and easily and simply. It is one of the best options to enhance the experience and comfort of fans.
Safety, first and foremost
Another great ally to improve this experience is capacity control. The user will look for and highly value a safe event, where they can enjoy the sport calmly and unburdened. Through capacity control and its NFC technology you will achieve a much safer event, without queues or crowds so you can enjoy football, tennis, basketball… without a sofa, but as pleasant as possible.
To make matters worse, you create a smart event, gaining full control of everything that happens in the event. Therefore, it not only generates a benefit for the attendee, but the organizer acquires information in real-time with the income, the supply in bars… to ensure that everything is perfect and the fan’s perception is as positive as possible.
Smart accreditation system
The use of accreditations in sporting events translates into advantages. You can create an intelligent event that generates information in real-time, greatly increasing the user experience. Boost your event by linking the public with a unique intelligent accreditation that allows you to have much more control and carry out different movements within it such as cashless payments, access, and capacity…
One of the great advantages it has is the speed with which you can act thanks to this service. In seconds the attendee can be accredited and enter directly into the venue, in addition to offering greater security, avoiding fraud and, of course, crowds.
Quick access
Speed has fully established itself in our lives. Now we demand to live fast, a society where nervousness and speed are the preface of people and waiting does not enter into their dictionary. For this reason, to ensure a stay to the user’s liking, maximum lightness must be offered to avoid long lines and waits at the entrance to the sporting event.
Access control is key at this point, it offers and guarantees a safe and, above all, agile and dynamic entrance where the attendee can access the venue as soon as possible and enjoy their favorite sport without waiting or wasting a second.
Smart Kiosk
in addition to optimizing the fan experience, and achieving a more intelligent and innovative appearance, the best option is the use of electronic kiosks. This type of service digitizes the information and processes that can be done both inside and outside the premises. From purchasing merchandising, such as refills, to even tickets for upcoming events… you offer more services at a lower cost.
Thanks to Smart Kiosks you will build fan loyalty and achieve a closer bond with them. Digitalization is part of our society and by offering new and innovative services, you will enhance the user experience and ensure an increase in sales and attendance at your next events.
